Customer Support Centre

Find answers to common questions, register your product, request service, or contact our team.

Shipping & Delivery

Explore delivery timeframes, dispatch information and shipping FAQs.

Pre-orders & Back-orders

Learn the difference between pre-orders and back-orders and what to expect for delivery timeframes.

Register your product

Register your eligible Bambini product to activate your extended warranty (where applicable). Please have your proof of purchase ready to upload.

Warranty

Warranty periods, product registration, warranty enquiries and warranty terms.

Returns

Return eligibility, how returns work and our Returns Policy.

Still need support?

Our Customer Support Desk is open Monday to Friday, 10:00am – 2:00pm (AEST). We aim to respond to all enquiries within 2 business days via email.

Use the contact form for the fastest assistance with:

• Sales and product enquiries
• Order and delivery enquiries
• Service and warranty enquiries
• Product registration
• Any other enquiry you may have

To follow up on an existing Enquiry or provide additional information, please reply to your existing Enquiry confirmation email.

SEE BAMBINI

SEE BAMBINI

Visit a Baby Expo or demonstration to compare models and speak with our experts.

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